Our Courses
Workplace Communication
Communicate clearly and handle conversations with confidence.
Build practical communication skills to manage expectations, reduce misunderstandings, and improve team alignment effectively.
Participants will learn how to.
- Structure conversations for clarity
- Communicate effectively under pressure
- Handle difficult discussions confidently
Pricing (Per Course)
Corporate Training:
From £1,200
Live Instructor-Led (Online):
£295 per participant
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- Effective Workplace Communication
- Assertiveness and Communication Styles
- Giving and Receiving Feedback
- Difficult Conversations Made Simple
- Active Listening for Professionals
- Communication Under Pressure
Conflict Management
Turn workplace conflict into structured, productive outcomes.
Manage conflict professionally to reduce disruption, protect relationships, and maintain performance in high-pressure workplace situations effectively.
Participants will learn how to.
- Identify root causes of conflict
- De-escalate tense situations
- Respond professionally under pressure
Pricing (Per Course)
Corporate Training:
From £1,200
Live Instructor-Led (Online):
£295 per participant
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- Workplace Conflict Resolution
- Managing Difficult Conversations
- De-escalation Techniques
- Handling Challenging Behaviour
- Emotional Intelligence in Conflict
Stakeholder Engagement
Handle challenging stakeholders with clarity confidence.
Learn practical frameworks to manage expectations, reduce tension, and build strong stakeholder relationships across business environments.
Participants will learn how to.
- Handle difficult stakeholders professionally
- Lead high-pressure conversations
- Manage expectations and protect reputation
Pricing (Per Course)
Corporate Training:
From £1,200
Live Instructor-Led (Online):
£295 per participant
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- Managing Challenging Stakeholders
- Influencing Without Authority
- Stakeholder Communication Strategies
- Building Trust and Credibility
- High-Pressure Conversations
- Negotiation Skills
Leadership Development
Develop confident leaders who can manage people and performance.
Build practical communication skills to manage expectations, reduce misunderstandings, and improve team alignment across diverse and fast-paced work environments.
Participants will learn how to.
- Structure conversations for clarity
- Communicate effectively under pressure
- Handle difficult discussions confidently
Pricing (Per Course)
Corporate Training:
From £1,200
Live Instructor-Led (Online):
£295 per participant
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- Leadership Essentials for Managers
- Leading High-Performing Teams
- Decision-Making and Problem Solving
- Performance Management
- Coaching and Developing Teams
- Leading Through Change
Legal Awareness
Understand legal risks and make informed, confident decisions.
Designed to help non-legal professionals understand key legal principles, recognise workplace risks, and make confident, informed decisions. It promotes ethical practice, compliance, and clear, structured thinking in everyday work situations
Participants will learn
- Introduction to the UK Legal System
- Legal Risk in the Workplace
- Contracts for Non-Legal Professionals
- Employment Law Essentials
- EDI in the Workplace
- Regulatory Compliance
- Procurement Compliance
- Anti Bribery and Corruption
- Legal Thinking for Decision-Making
Pricing (Per Course)
Corporate Training:
From £1,200
Live Instructor-Led (Online):
£295 per participant
View Courses
- Introduction to the UK Legal System
- Legal Risk in the Workplace
- Contracts for Non-Legal Professionals
- Employment Law Essentials
- EDI in the Workplace
- Regulatory Compliance
- Procurement Compliance
- Anti Bribery and Corruption
- Legal Thinking for Decision-Making
Bespoke Training
Tailored training designed around your organisation.
Not sure which programme fits your needs? Every organisation is different. We design tailored training solutions based on your specific challenges, team structure, and goals.
Participants will learn how to.
- Handle difficult stakeholders professionally
Pricing (Per Course)
Corporate Training:
From £1,200
Live Instructor-Led (Online):
£295 per participant
View Courses
- Every organisation is different. We design tailored training solutions based on your specific challenges, team structure, and goals.
Why Urban Settlers?
We combine legal insight, practical experience, and structured training approaches to deliver programmes that go beyond theory.
Our focus is simple:
• Clarity in complex situations
• Practical tools, not abstract theory
• Confidence in decision-making